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  • info@robinjamesbuildersltd.com
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Quality Building Services. Est 1989

Specialists in Period Renovations, Household Extensions, Refurbishments, Loft Conversions, New Build, Roofing, Interior Finishing, & Landscaping

Privacy Policy


Personal information

Robin James Builders Ltd is committed to maintaining your privacy so please read carefully in order to fully understand how we go about doing this.

This policy covers Robin James Builders Ltd’s use of personal information that is collected when you use this website.

The following polices are intended to protect your privacy and ensure that your personal information is handled in a safe and responsible manner. We recommend you to refer to this policy and our cookies policy on an ongoing basis to stay up-to-date with our most current privacy policy practices.

How do we collect information from you?

We obtain information about you when you use our website, for example, when you contact us about products and services or request a quotation.

Information that we collect from you

The personal information we collect might include your name, address, email address, IP address, and information regarding what pages are accessed and when. For example, you will be asked at the time of requesting a quotation or using our contact from, to provide information about you, including your name, contact details (such as telephone and mobile numbers and e-mail address), demographic information (such as address and/or post code for invoicing purposes) and information about your business or organisation.

When you supply this information to us we have a legal obligation towards you in the way we use that data. We must collect the information fairly, that is, we must explain to you how we will use it and tell you if we want or pass the information on to anyone else.

Use of Your Information

We require this information to understand your needs and provide you with a better service and in particular for internal record keeping and how we handle your quotations and carry out our business relationship with you. We will not share, sell or rent your information to third parties unless required by law to do so. Any personal information we request from you will be safeguarded in accordance with current UK data legislation. We secure your data securely, where it can only be viewed by our staff. We will only hold your personal information on our systems for as long as is necessary for the relevant activity, or as long as is set out in any relevant contract you hold with us. Unfortunately, the transmission of information via internet is not completely secure. We will always endeavour to do our best to protect your personal data however we cannot guarantee the security of your data transmitted to our website therefore any transmission is at your own risk. Once we have received your information and in order to prevent unauthorised access or disclosure we have put in place strict physical, electronic and managerial procedures to safeguard and secure the information we collect online.

Following a Link to Another Website

This privacy policy only applies to this website, and doesn’t cover any third party websites. If you go to another website from this one, read the privacy policy on that website to find out what it does with your information.

Following a Link From Another Website

If you come to this website from another website, we may receive personal information about you from the other website. We encourage you to read the privacy policy of the website you came from to find out more about this.

Access to Your Personal Information

You have the right to request a copy of the personal information that Robin James Builders Ltd holds about you and have any inaccuracies corrected.  If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us or using the unsubscribe link in any of our newsletters. Any such requests should be made to this email address info[@]robinjamesbuildersltd.com.co.uk. NB: The [] should be omitted from email address above as these are used to prevent spam bots from collecting information from the site

Review of this Policy

We keep this Policy under regular review. This Policy was last updated in April 2019.

 

Cookies

What Are Cookies

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or ‘break’ certain elements of the sites functionality. For more general information on cookies see the Wikipedia article on HTTP Cookies.

How We Use Cookies

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.

Disabling Cookies

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies may affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.

The Cookies We Set

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set by your browser to remember your details for future correspondence with us.

Third Party Cookies

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.

This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content. For more information on Google Analytics cookies, see the official Google Analytics page.

From time to time we test new features and make subtle changes to the way that the site is delivered. When we are still testing new features these cookies may be used to ensure that you receive a consistent experience whilst on the site whilst ensuring we understand which optimisations our users appreciate the most.

More Information

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren’t sure whether you need or not it’s usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you please contact the webmaster